Utility Arrears

Electricity, fuel, and gas are all necessities and therefore need to be treated as priorities. The telephone can be treated as a priority if the client need proves this, for example someone living on their own or a single parent may need access to the phone in an emergency.  Northern Ireland Electricity no longer has a disconnection policy. Instead if arrears continue to build up a meter may be connected in the home allowing the individual to pay as they go for their supply